Assessment of the management requirements of the services provided by the private clinical laboratories of Ambato Canton

Abstract

Introduction: management requirements are parameters that have been established by international organizations such as the International Organization for Standardization (ISO), which allow clinical laboratories to implement the necessary requirements to achieve the long-awaited quality, through adequate compliance with each one of these parameters.
Objective: to evaluate the degree of compliance with the management requirements of the services provided by the private clinical laboratories of the Ambato Canton.                       
Methods: an observational, descriptive, cross-sectional study with a qualitative approach was designed, through the application of evaluation instruments, surveys with multiple choice questions, 80 interviews were carried out with the directors of private clinical laboratories with current operating permits, different levels of operation, in the Ambato Canton.                                 
Results: it was evident that the majority of laboratories meet some of these requirements, however, a minority percentage did not meet them in their entirety. Through a comparative analysis, it was established that 77,90 % of the universe studied did have the management requirements implemented, 9,27 % partially coupled them or were in the process of implementation, 10,80 % did not comply with them and finally 2,03 % consider them not applicable in relation to the 15 indicators evaluated.                                                                                   
Conclusions: it was determined that, in a high percentage of private clinical laboratories in the Ambato Canton, the quality management requirements of the services provided are implemented, however, a smaller percentage of laboratories do not put these requirements into practice in their establishments