The Effect of Job Factors and Work Environment Factors on Work Productivity Through Burnout in Nurses at Bhayangkara Hospital, Makassar
DOI:
https://doi.org/10.56294/saludcyt20252295Keywords:
physical workload, mental workload, work shift, lighting, interpersonal conflict, burnout, work productivityAbstract
Introduction: The Indonesian National Nurses Association (PPNI) reports that 50.9 percent of nurses experience high levels of work stress, which can lead to burnout. Nursing is a demanding profession. This stress can lead to decreased work performance.
Methods: This study used a quantitative approach with a cross-sectional design. The sample of this study was 130 respondents selected using a purposive sampling technique. Data were collected through questionnaires and direct examinations in the field. Physical workload was measured by percentCVL (Cardio Vascula Load), mental workload was measured by NASA-TLX, work shifts, lighting using a lux meter, and interpersonal conflict, work productivity, and burnout using a questionnaire. Data analysis used AMOS-based path analysis.
Results: Physical and mental workload have a significant effect on burnout (p=0.007; p=0.014<0,05) but physical and mental workload do not have a significant effect on work productivity through burnout as a mediator (p=0.067; p=0.061>0,05). Work shifts do not have an effect on burnout (p>0.05), but the burnout mediator is significant ((p=0.017<0,05). Lighting has a significant effect on burnout (p=0.044<0,05) but lighting does not have a significant effect on work productivity through burnout as a mediator (p=0.050). And interpersonal conflict does not have a significant effect on burnout (p>0.05) but the burnout mediator is significant (p=0.008<0,05).
Conclusions: Work productivity is directly influenced by workload and work shifts and indirectly by work shifts and interpersonal conflict.
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